Designated as essential businesses, convenience stores stayed open during the pandemic lockdowns, serving their communities and first responders. Most had to evolve rapidly to do business in the COVID-19 era.
Now, with fewer office workers and commuters stopping by, convenience stores continue to work hard to deliver convenience—and to keep the revenue coming in. It takes radical change to keep customers, and convenience stores are rapidly innovating to accommodate a pandemic retail experience.
In this webinar, “Retail Transformation in the Age of COVID-19,” guest speaker Henry Armour, president and CEO of NACS, discuss what this period of disruption has meant for retail. In this 30-minute webinar, Armour covers:
– Conquering the last mile conundrum
– Providing a safe, contactless experience for consumers
– Liability protections for responsible businesses