Digital Hospitality : must we put the human factor and chance back on center stage by A. Lanotte

Digital Hospitality
All digital: must we put the human factor and chance back on center stage? by Adrien Lanotte – MKG Consulting – Senior Market Research Analyst

For over a decade, Adrien Lanotte has been an observer and expert in applied innovation (both digital and low tech) in the world of Tourism and Hospitality – a sector where performance is measured and decrypted on a daily basis. His presentation will look at how hotels have digitalized their operations post Covid and/or shifted the focus of concern back onto humans.

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