Rahul Jalali, Chief Information Officer of Union Pacific, discusses with Peter High the transformation efforts to modernize the 160-year-old railroad. Rahul covers his purview as CIO, what it means to be a tech executive at a railway company, and the internal operational lens of his purview. He also reflects on his experience in B2C functions and how they have informed his B2B role at Union Pacific. Rahul also describes what he means by transforming Union Pacific into a platform company, creating a high-performing culture through recruitment and DE&I, and why he has chosen to rebrand IT at the company. Finally, Rahul looks ahead at trends in technology that he is keeping abreast of and clues us into the keys to his career success.
0:00:00 Introduction
0:00:44 Overview of Union Pacific’s Business
0:03:54 Rahul’s Purview as CIO
0:06:41 Internal Operational Lens of Rahul’s Purview
0:12:47 Similarity Between B2C and B2B Experiences
0:18:32 Transforming Into a Platform Company
0:22:24 Attracting Top Talent
0:26:24 Rebranding IT and Why It’s Important
0:29:51 Creating a High-Performing Culture Through DE&I
0:32:56 Tech Trends
0:36:54 Keys to Rahul’s Career Success
0:40:06 Outro
An audio-only version of this interview is available as episode #682 of Metis Strategy’s podcast, Technovation with Peter High. Learn more at http://bit.ly/Technovation-682.
Subscribe to Technovation on your podcast platform of choice: https://link.chtbl.com/Technovation
To learn more, visit https://www.metisstrategy.com/technovation-podcast/
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